Everyone deserves a little pampering at times to unwind, relax and destress. This is certainly true in the current climate for most people. But what do you do if you cannot visit a hotel spa currently to achieve this? The perfect answer is to recreate the whole spa experience at home. This is not as hard as it sounds and does not need to cost lots of money. By the time you have finished, you will have your very own sanctuary from the world.But just how can you recreate the authentic spa experience at home? Continue reading →

If you run a hotel, you'll know that items shrinking in the wash can be a real headache. There's nothing more annoying than having to reorder supplies after finding that perfectly good bedding has shrunk. Hotel-quality bedding is not cheap and, as well as the inconvenience, having to constantly restock your supplies can be a huge drain on your profits. Luckily, shrinking is not inevitable. By taking a few simple steps, you can ensure that your bedding keeps its size wash after wash.   What is shrinking and why does it happen?   Shrinking or Dimensional stability to laundering, is the result of the weave of a fabric `closing up` under washing and some drying conditions. Continue reading →

For the safety of guests and staff, hotels are looking at best practices in the disinfection of linens and towels during the Covid pandemic. Whilst there is preliminary evidence that the Covid-19 virus "does not survive well" on fabrics, here are some insider tips from Richard Haworth, leading supplier of hotel linens on striking the correct balance between caring for your guests and caring for your bed linen and towelling. Start with good quality products Starting with top quality materials is the key to extending performance and product life, even when using more rigorous cleaning processes. For example, our Prima Duvet Covers are made Continue reading →

It's been a crazy few weeks. We have been badly affected like all in the hospitality industry because of COVID-19, with one of the largest remaining manufacturing facilities in the UK, we haven't been producing our normal amount of work due to lack of demand. However we have made sure to keep our highly skilled workforce busy and are proud to say we've been able to help the NHS in recent weeks by producing medical scrubs for our wonderful health workers. With some Personal Protection Equipment in short supply due to this unprecedented crisis, we have been delighted to do our bit for our Health Service assist and are on hand to help in any way we can. Continue reading →

We're over two weeks into 'lockdown life' here in the UK, and it's still unclear whether daily life will be back to normal in weeks or even months. COVID-19 is wreaking havoc on businesses and individuals around the world, and yet we Brits can't even pop to the pub or head out for a meal to take our minds off the stress and worry of the daily news. Here are five top tips for enjoying a posh dinner out (at home) without breaking quarantine. Warning: you will have to cook it yourself. 1. Make it three courses - or more One course is finished in ten minutes and before you know it you're back on the sofa watching TV. If you really want to make an occasion of it, Continue reading →

The hospitality industry produces a whopping 2.87 million tonnes of plastic each year and most of it may have been unnecessarily sent to landfill. However, it's not too late for hotels to rectify their past environmental shortcomings and start recycling; with some education and minor changes, it's possible for all hotels to reduce the amount of plastic they use. Improve your recycling scheme Half a million tonnes of recycling was unnecessarily burned or sent to landfill in 2017, all because it was improperly disposed of to begin with; Continue reading →

The world is constantly evolving and brands will need to come up with new and innovative ways to attract customers to their amazing services; the hospitality industry is no exception. A recent survey show that 86% of travellers value personalisation when it comes to their hotel experience. A more personalised customer experience is expected to take the hospitality industry by storm, revolutionising each guest's stay. Here are three big changes you can expect to see in the coming years: 1. The impact of technology It's no secret that mobile phones can make our lives so much easier, especially when Continue reading →

When hotels and B&Bs are looking at new sources of revenue, future workspace trends may not be the first thing that springs to mind. Equally, co-working spaces are not necessarily something you’d expect to find in a hotel. But changing habits mean more people are more mobile, whether they’re working remotely or building a start-up on the move. Continue reading →

If you run a bed & breakfast, you'll already know that great service can allow you to stand out from the crowd and to enjoy healthy custom and repeat business. But in an age where customers are increasingly demanding, what exactly constitutes a great customer experience - and how can you deliver it? Our tips will help you to get ahead - fast.   That first impression...   First impressions count - and all the more so in a service business where you are creating comfortable, attractive and welcoming accommodation for your guests. Continue reading →

Hotels of any size would do well to consider the benefits of adding a spa, for greater customer enjoyment and satisfaction. It's increasingly the case that hotel guests expect a variety of leisure facilities when they book a room, even if they're only staying the one night. Effective Planning More and more hotels are adding a spa now, because of this factor, whether they're city hotels or country lodges. The amount spent on fitting a spa can vary enormously though, so, if you're considering installing in your hotel, you need to research it thoroughly beforehand. Continue reading →