Delivery Policy

We want to deliver your goods to you as quickly as we possibly can, and we aim to have your order with you the next working day. Occasionally, certain items may not be in stock, in this instance we will contact you with an alternative delivery date for the delayed goods.

All orders are despatched by courier. You will receive an email and/or text message with a one hour time window advising when delivery will be made. At this point you can also re-arrange for an alternative date.

DPD Next Business Day Delivery - £5.95 for orders under £100 ex vat, FREE on orders over £100 ex vat

Orders despatched to Northern Ireland, and the Scottish Highlands use a 2 day service and will be charged £15.95 with an additional £0.25 per product ordered.

Hint: Don't forget to provide us with your Mobile Number, as DPD will provide you with the specific hour of delivery and allow you to re-arrange to either a different day or address.

Due to changes in international shipping charges, all orders being delivered internationally or to an address in Europe (excluding UK)  placed after 31 December 2020 will not be charged VAT but may be subject to local taxes and duties. The person receiving the goods will be responsible for these charges and will receive a separate request for payment.

From the 1st July 2021, due to changes on EU vat imports, all EU orders will have a minimum order spend of £150 except for the following countries Republic of Ireland, France, Germany, Italy, Netherlands, Austria, Spain.

Orders despatched to the Republic of Ireland and the Channel Islands will be charged £15.95 per order, plus an additional £0.25 per product ordered

Orders despatched to the following mainland European countries will be charged £18.95 per order, plus an additional £0.40 per product ordered; Austria, Belgium, Czech Republic, Denmark, France, Germany, Guernsey, Hungary, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain.

Estonia, Finland, Italy, Latvia, Portugal, Sweden orders will be charged £22.95, with an additional £0.70 per product ordered.

Bulgaria and Romania orders will be charged £26.95, with an additional £0.50 per product ordered.

Greece, Monaco, Switzerland and Norway orders will be charged £29.95, with an additional £1.00 per product ordered.

• Orders placed Monday - Friday before 12pm will be dispatched the same day, when stock is available.
  
  
• Orders placed after 12pm will be dispatched following day, excluding weekends and bank holidays.
  
  
• Orders placed on Fridays after 12pm and ALL orders placed on Saturdays and Sundays will be dispatched on the following business day.
  
  
• Saturday deliveries are available on request and subject to additional charges.
  
  
• Following business day excludes official and bank holidays.
  
  
• No dispatch will be completed during official and bank holidays.
  
  
• In the unlikely event of any shortages in your delivery, please notify us within 3 days of receipt, otherwise we cannot accept responsibility.