January 2018 - Manchester-based linen manufacturer and supplier - Richard Haworth - has recently been awarded the latest ISO 9001:2015 certification, the internationally recognized benchmark for quality within an organisation.
By achieving the ISO 9001 certification, Richard Haworth are able to demonstrate to customers and suppliers that the systems in place meet the high standards set out by the International Organisation for Standardisation (ISO).
To gain the ISO 9001 certification, the company demonstrated the dedication and commitment to meeting the needs of customers, operating efficient management processes and delivering consistent, good quality products and services. The evaluation process required the company to demonstrate that the internal quality management system and documentation meet the standards required to achieve the coveted accreditation.
Quality and consistency has been critical to the company supplying market leading bed, bath and table linens for over 140 years. In addition to the ISO accreditation, the company has a well equipped on-site laboratory with three dedicated full time members of staff who have 50 years of combined experience in textile technology.
Managing Director of Richard Haworth, Raj Ruia said: “We are delighted to have achieved the ISO 9001: 2015 accreditation. This has been an extremely rewarding process that clearly demonstrates that we care deeply about the quality of products and services we offer to customers. We have already seen benefits from the work undertaken to receive this certification and are excited about identifying other areas we can improve on.”