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Our Values


What We Believe

At Richard Haworth, we believe that quality and consistency are key in meeting the needs of customers with very particular tastes. That is why our products can be found in establishments ranging from luxury hotels, small country cottages and even the Royal Household.

 

We are the UK's leading supplier of bed, bath and table linen to the hospitality sector. Rich with expertise and an unrivalled reputation, we have been supplying the hotel and textile rental sector with long-lasting  hotel linens for over 140 years. Recognized by Feefo, the independent review platform, as a Platinum Award winner for the last three years, we are also a member of the Housekeepers Association and Textile Services Association.

 

Quality & Consistency

 

We are whole-heartedly committed to providing the best quality products and experience for our customers, striving to go above and beyond expectation each and every time. We are here to help you meet the challenging demands of your guests by providing flawless products upon which you can always depend.

 

Each and every product supplied goes through a rigorous set of specified tests at out on-site laboratory. With three dedicated full-time members of staff who have 40 years' combined experience in textile technology , we can be very confident with the quality and consistency of all our products.

 

Click here to read about the daily tests we undertake on our products.

 

ISO 9001 & 14001 Certified

 

In achieving the ISO 14001 & 9001 certifications, we proved our commitment to the quality of products and services we offer to customers by meeting the high standards set out by the International Organisation for Standardisation (ISO).

 

We take pride in reducing the environmental impact on the world and in the successful acquisition of the ISO 14001 standard that dedication has been validated. In order to achieve certification, we had to demonstrate a systematic approach to environmental management and show dedication to sustainable development.


To ensure continuing dedication to the ISO standards, each year an external audit is carried out by a third party to guarantee that everything is still in place and any improvements needed are addressed.

 

A Premium Service

 

Our in-house team is ready to assist with all your linen needs. Based in Manchester in our 240,000 square foot Victorian Mill, we pride ourselves on providing exceptional service to all our customers. You can arrange to visit our showroom and manufacturing facility to see and feel our products first hand.  Our consultation service can pair you with the best linen for your needs.

 

With over a million products in stock at all times, and having an on site manufacturing facility, we are able to respond to customers requirements quickly and deliver most items within 24 hours from ordering. We've learned that attention to detail, whether it's ease of ordering or timely delivery, matters a great deal. We believe the quality and consistency are key to ensuring the high demands of customers are met.

 

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Quality & Consistency

Our carefully crafted linen has been designed for the rigours of hotel use with ease of laundering & longevity key features.


Get in Touch

Whatever it is, drop us a line and we'll do our best to help out