Customer Service 0845 337 7001

Trade Enquiries 0845 3377732

Customer Service 0845 337 7001

Trade Enquiries 0845 3377732

A Selection of our Customers


  • How to make your beds like a 5* Housekeeper

    When staying at a hotel, have you ever left your bed in an untidy state prior to venturing out for the day, then found it in pristine condition upon your return? It’s almost like magic, but its actually the hidden stars of a hotel, the housekeepers.


    Housekeepers make sure your room has plump pillows, plush duvets and perfectly ironed sheets, and are a vital part to making a hotel room so appealing. Have you ever wondered if you could possibly master the skills of a head housekeeper necessary to make your property as cosy and comfortable as one at a premium 5-star hotel. Continue reading

  • Top tips to improve your sleep

    Having a bad night’s sleep can really take its toll on your well-being and energy and considering we spend a third of our lives asleep, it makes sense to put real effort in ensuring you consistently get a good night’s sleep.


    We take a look at some of the best ways to improve your sleep hygiene to guarantee a restful night’s sleep every night that leaves you energised, focused and happy.

       Continue reading

  • Keeping Duvets and Pillows Clean for Your Guests

    For the hospitality industry, it has always been that reputations are painstakingly won – and often easily lost – by things as seemingly simple as basic cleanliness. But in the midst of a world in crisis from the spread of COVID-19, cleanliness has become far from simple.


    In 2020, and as businesses reopen for bookings, the commitment to scrupulous hygiene has to be front and centre in the minds of hosts and guests alike. We know that the virus is passed by droplets, and the particles within are more resistant than many forms of bacteria to washing and cleaning. Even maintaining social distancing, it’s possible for someone to pass, and contract, COVID-19 by just brushing against a contaminated surface. And that’s especially bad for hotels and guest houses. Continue reading

  • Richard Haworth customer Flemings Mayfair celebrates Luxury Hotel Award

    We’d like to take a moment to pop the champagne corks and offer a huge congratulations to our client Flemings Mayfair, after the stunning boutique hotel in the heart of London was among the winners at the prestigious 10th World Luxury Hotel Awards.


    The beautiful city hotel, which can be found on the capital's Half Moon Street and was originally founded all the way back in 1851, was named Best Luxury City Hotel at the glittering ceremony held in the St Regis Doha in Qatar at the end of October.


    An annual event, the World Luxury Hotel Awards is a highly regarded ceremony celebrating the finest in Continue reading

  • Study shows the most stolen item in hotels

    68% of guests have taken linen from hotels

    When it comes to budgeting the cost of running a hotel, it’s really helpful to have an accurate estimate for the expenses likely to be incurred over the coming year. Knowing how much you plan to spend in any given year is ultimately good for business, whether these items are long-lasting pieces of furniture such as beds, or things that need to be more regularly replaced because they can be easily broken such as crockery. Continue reading

  • Tourists visit Britain to see castles in Wales

    Popular tourist attractions

    VisitBritain has conducted a survey asking tourists from abroad about their favourite things to see when on holiday in Britain. The surprise top answer, above Harrods, Glastonbury and Wimbledon, was 'a tour of castles in Wales'. Of the 10,000 adults surveyed in 20 countries, 34 per cent would like to try this activity. Continue reading

  • Rent out second homes 'for extra cash'

    Rent out second homes 'for extra cash'

    The summer ahead looks likely to be a hot one and with many Britons hoping to take advantage of the good weather by holidaying in the UK, now could be a good time to rent out a second home.

    Emma Baber, who runs Stacks Property Search, tells the Daily Mail that there are just a few rules to keep in mind when renting out a property to guests.

    While investing in quality white bed linen, pillows and towels may be something owners will have to do on a regular basis, she claims that it is best to keep the interior and exterior simple overall. Continue reading

  • Testing wholesale bedding and pillows 'all part of the job'

    Testing wholesale bedding and pillows 'all part of the job'

    Many people might want to have the job of testing beds and pillows but for one member of a UK hotel chain, it is all in a day's work.

    Testing wholesale bedding is the task that falls to Premier Inn's product manager Alicia Clegg and apparently there is a science to the whole process.

    At least once every fortnight she checks into one of its rooms to find out how comfortable they are to sleep in and this involves bouncing up and down on the bed, making sure the mattress has no dips and even assessing whether guest couples could roll into each other. Continue reading

  • Guide to the Perfect Pillow

    Guide to the perfect Pillow Choosing your perfect pillow can make such a difference in how you sleep. A pillow is just as important as a good mattress in ensuring a good restful night’s sleep. Whether it is filled with polyester, cotton, feathers or hollow fibre, the right pillow can help prevent sleep deprivation and health problems. Continue reading

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