In the Bedroom: Flawless & Fresh   Summer is an amazing season that we all look forward to; we love to stay outdoors and enjoy the fresh air and sunlight. This year, bring summer indoors, especially into the bedroom, to get your guests in the summer mood with a calm and clear mind every day.  Nothing beats ending a day of fun in the sun by slipping between fresh, cool cotton sheets. Bedding, curtains and natural plants and flowers are the first and easiest step in summer bedroom décor. Add rustic accessories and natural woods help to create a summer country-house atmosphere Continue reading →

In the Reception Area: Bright and Breezy   A beautiful reception area tells your guests that the rest of your hotel will follow suit, and that a stay there will be one full of enjoyment, relaxation and luxury. Make first impressions count this summer with these tips and tricks to creating a cool and inviting reception area.   Creating Space   If there’s one thing a reception area should be, it’s spacious, so make the most of the area you have. Continue reading →

In the Restaurant: Seasonal & Stylish   Dress to impress in your restaurant this summer with these simple details that will turn your year-round dining room into a summertime oasis. Update your look with a refreshing seasonal twist and this season’s colour trends. Balance classic whites with accent pieces and some stylish essentials, accented with crisp linens and seasonal blooms for an instant style update.     Linen   The clean lines and simple elegance of fresh, white linen is the perfect place to start when overhauling your restaurant’s look. Continue reading →

ASK ANY QUESTION AND SEE IF YOU CAN STUMP HIM!   Ever wondered how best to care for your linens or how is the best way to remove stains? Now's your chance to find out! 'Ask Ian' allows you to ask all the questions you have about linens, and Ian our Quality Manager will answer them! Continue reading →

  When you think of a welcoming bed at the end of a long day, it’s crisp, soft, white cotton that springs to mind. No wonder so many world-class hotels use white duvet covers: it’s classic, fresh, and elegant, giving guests a spotless welcome every night. Here at Richard Haworth, we know exactly how get that look with our Classic White range. Continue reading →

68% of guests have taken linen from hotels When it comes to budgeting the cost of running a hotel, it’s really helpful to have an accurate estimate for the expenses likely to be incurred over the coming year. Knowing how much you plan to spend in any given year is ultimately good for business, whether these items are long-lasting pieces of furniture such as beds, or things that need to be more regularly replaced because they can be easily broken such as crockery. Continue reading →

Have a cheap Christmas without being a scrooge Christmas 2010 will go down in history as the year everybody had to cut back, but having a cheap Christmas doesn't mean it will be any less fun. With a few easy-to-implement ideas, this festive season could have benefits for your wallet, the environment, and your guests. Reuse, recycle and DIY: If there's anything you can reuse, do! When it comes to decorations, sometimes a candle in a green wine bottle with a red ribbon around it will do just the job. In the home, salt dough decorations are cheap and fun to make. Continue reading →

Customer loyalty A report by the Mystery Dining Company has revealed the importance of cleanliness to hotel guests, reports Big Hospitality. Of 320 people surveyed, the survey found that 60 per cent had at some point in the past been "forced" to complain about the cleanliness standards of their hotel room. Hotel cleanliness was also revealed to be a top three priority for hotel guests, alongside the price and the location of the establishment. Crucially, the cleanliness of the hotel – or how quickly a complaint is dealt with – is the swaying factor in getting customers to return, as 90 per cent said it would influence future trips. Continue reading →

Experts urge hoteliers to learn the signs of infestation and check bedding regularly Google employees were left itchy when bed bugs were discovered at their Manhattan office. It’s the latest story in a summer of bed bug panic in New York, during which a helpline set up specifically to deal with the problem received over 13,000 calls. However, pest controllers have warned that this is a pandemic, and not limited to New York. UK hoteliers should be particularly vigilant to prevent any infestation of the bloodsuckers spreading. Tell-tale signs such as itching will not be obvious if you’re not sleeping in the bed yourself, but bed bugs often leave evidence that they've spent the night, particularly in corners and creases. Sheets need to be washed at high temperatures to stand a chance of killing these pests. Continue reading →

The 4th Innovation Exchange A revolutionary way to reduce bacteria in bed linen has just gone under the microscope, which could have implications for the hotel trade. The Hohenstein Institute, a scientific research centre that specialises in textiles, organised the 4th Innovation Exchange in the German town of Bonnigheim recently. More than 80 business leaders from linen companies and related industries turned up to learn about cutting-edge solutions to age-old problems, according to trade news site Innovation in Textiles. Continue reading →