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Trade Enquiries 0845 3377732

Customer Service 0845 337 7001

Trade Enquiries 0845 3377732

direct bookings

  • How hotels can get more direct bookings – and rely on travel agencies less

    Hotel booking websites, including the likes of Expedia, Hotels.com, Trivago and others, have been in the news recently regarding misleading advertising claims, hidden costs and their sales techniques. In total, six websites have been given until September to change how they operate, thanks to action from the Competition and Markets Authority (CMA).

     

    At the same time, there’s a sense in the industry that the balance of power has tilted in recent months away from online travel agencies, and in favour of direct bookings for hotels, B&Bs and self-catering holiday accommodation.

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