Customer Service 0845 337 7001

Trade Enquiries 0845 3377732

Customer Service 0845 337 7001

Trade Enquiries 0845 3377732

A Selection of our Customers

B&B's

  • Keeping Duvets and Pillows Clean for Your Guests

    For the hospitality industry, it has always been that reputations are painstakingly won – and often easily lost – by things as seemingly simple as basic cleanliness. But in the midst of a world in crisis from the spread of COVID-19, cleanliness has become far from simple.

     

    In 2020, and as businesses reopen for bookings, the commitment to scrupulous hygiene has to be front and centre in the minds of hosts and guests alike. We know that the virus is passed by droplets, and the particles within are more resistant than many forms of bacteria to washing and cleaning. Even maintaining social distancing, it’s possible for someone to pass, and contract, COVID-19 by just brushing against a contaminated surface. And that’s especially bad for hotels and guest houses. Continue reading

  • Top tips for ensuring your laundry is spotlessly clean & Covid free

    For the safety of guests and staff, hotels are looking at best practices in the disinfection of linens and towels during the Covid pandemic. Whilst there is preliminary evidence that the Covid-19 virus "does not survive well" on fabrics, here are some insider tips from Richard Haworth, leading supplier of hotel linens on striking the correct balance between caring for your guests and caring for your bed linen and towelling.

     

    Start with good quality products

    Starting with top quality materials is the key to extending performance and product life, even when using more rigorous cleaning processes. For example, our Prima Duvet Covers are made Continue reading

  • An Important Message

    A message to our customers

     

    Given the current unprecedented international health crisis, we wanted to keep you updated with the latest situation at Richard Haworth Ltd. Like everyone, we have been busily gathering as much information as possible about the impact of the Coronavirus (Covid-19).

     

    We had spent considerable time planning for the disruption, working with our supply chain to ensure as little disruption as possible. As things stand, we are operating a full service, with customer service, warehousing and deliveries all continuing to be fully operational.

     

    Continue reading

  • The war on plastic: How hotels can help the recycling cause

    The hospitality industry produces a whopping 2.87 million tonnes of plastic each year and most of it may have been unnecessarily sent to landfill. However, it's not too late for hotels to rectify their past environmental shortcomings and start recycling; with some education and minor changes, it's possible for all hotels to reduce the amount of plastic they use.

     

    Improve your recycling scheme

    Half a million tonnes of recycling was unnecessarily burned or sent to landfill in 2017, all because it was improperly disposed of to begin with; Continue reading

  • Richard Haworth awarded ISO 14001 accreditation

    April 2019 - Richard Haworth – the UK’s leading supplier of linen to the textile rental and hospitality sector – has recently been awarded the latest ISO 14001 certification, the internationally recognized sign of a business’ commitment to the preservation of the environment.


    In achieving the ISO 14001 certification, Richard Haworth proved that they met the high standards set out by the International Organisation for Standardisation (ISO) to protect the environment.


    Continue reading

  • How personalisation is revolutionising the hotel experience

    The world is constantly evolving and brands will need to come up with new and innovative ways to attract customers to their amazing services; the hospitality industry is no exception. A recent survey show that 86% of travellers value personalisation when it comes to their hotel experience. A more personalised customer experience is expected to take the hospitality industry by storm, revolutionising each guest's stay. Here are three big changes you can expect to see in the coming years:

     

    1. The impact of technology

     

    It's no secret that mobile phones can make our lives so much easier, especially when Continue reading

  • How hotels can get more direct bookings – and rely on travel agencies less

    Hotel booking websites, including the likes of Expedia, Hotels.com, Trivago and others, have been in the news recently regarding misleading advertising claims, hidden costs and their sales techniques. In total, six websites have been given until September to change how they operate, thanks to action from the Competition and Markets Authority (CMA).

     

    At the same time, there’s a sense in the industry that the balance of power has tilted in recent months away from online travel agencies, and in favour of direct bookings for hotels, B&Bs and self-catering holiday accommodation.

    Continue reading

  • The Future of Hospitality - How hoteliers can make the most of new workspace trends

    When hotels and B&Bs are looking at new sources of revenue, future workspace trends may not be the first thing that springs to mind.

    Equally, co-working spaces are not necessarily something you’d expect to find in a hotel.

    But changing habits mean more people are more mobile, whether they’re working remotely or building a start-up on the move.

    Continue reading

  • Outlook for the UK's hotel sector in 2019

    The PwC Hotels Forecast 2019 doesn’t make for comfortable reading, with growth set to be adversely affected by economic uncertainty, depressed business demand and the sector being flooded with new rooms.

     

    While last year showed strong trading, in 2018 slower economic growth has held things back, while up to five thousand new hotel rooms are potentially being launched in London alone, with another 4,300 set to open in the new year.

     

    Over the last five years, the sector has already been expanded to the tune of approaching 40,000 rooms. Outside London, a similar number is set to launch over the remainder of this year and in 2019.

    Continue reading

  • How to improve customer experience at your B&B

    If you run a bed & breakfast, you'll already know that great service can allow you to stand out from the crowd and to enjoy healthy custom and repeat business. But in an age where customers are increasingly demanding, what exactly constitutes a great customer experience - and how can you deliver it? Our tips will help you to get ahead - fast.

     

    That first impression...

     

    First impressions count - and all the more so in a service business where you are creating comfortable, attractive and welcoming accommodation for your guests. Continue reading

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