Customer Service 0845 337 7001

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Customer Service 0845 337 7001

Trade Enquiries 0845 3377732

A Selection of our Customers

Bath Linen

  • How personalisation is revolutionising the hotel experience

    The world is constantly evolving and brands will need to come up with new and innovative ways to attract customers to their amazing services; the hospitality industry is no exception. A recent survey show that 86% of travellers value personalisation when it comes to their hotel experience. A more personalised customer experience is expected to take the hospitality industry by storm, revolutionising each guest's stay. Here are three big changes you can expect to see in the coming years:

     

    1. The impact of technology

     

    It's no secret that mobile phones can make our lives so much easier, especially when Continue reading

  • Outlook for the UK's hotel sector in 2019

    The PwC Hotels Forecast 2019 doesn’t make for comfortable reading, with growth set to be adversely affected by economic uncertainty, depressed business demand and the sector being flooded with new rooms.

     

    While last year showed strong trading, in 2018 slower economic growth has held things back, while up to five thousand new hotel rooms are potentially being launched in London alone, with another 4,300 set to open in the new year.

     

    Over the last five years, the sector has already been expanded to the tune of approaching 40,000 rooms. Outside London, a similar number is set to launch over the remainder of this year and in 2019.

    Continue reading

  • Should you install a spa in your hotel?

    Hotels of any size would do well to consider the benefits of adding a spa, for greater customer enjoyment and satisfaction. It's increasingly the case that hotel guests expect a variety of leisure facilities when they book a room, even if they're only staying the one night.

     

    Effective Planning

     

    More and more hotels are adding a spa now, because of this factor, whether they're city hotels or country lodges. The amount spent on fitting a spa can vary enormously though, so, if you're considering installing in your hotel, you need to research it thoroughly beforehand. Continue reading

  • Richard Haworth awarded ISO 9001:2015 accreditation

    January 2018 - Manchester-based linen manufacturer and supplier - Richard Haworth - has recently been awarded the latest ISO 9001:2015 certification, the internationally recognized benchmark for quality within an organisation.

     

    By achieving the ISO 9001 certification, Richard Haworth are able to demonstrate to customers and suppliers that the systems in place meet the high standards set out by the International Organisation for Standardisation (ISO).

     

    To gain the ISO 9001 certification, the company demonstrated the dedication and commitment to meeting the needs of customers, operating efficient management processes and delivering consistent, good quality products and services. Continue reading

  • Could your hotel be performing better?

    Hotel room hairdryers may be coated in more bacteria than the room’s toilet seats, a survey of nine locations has shown.

     

    Kettles and light switches were also found to be unexpected offenders in the poor cleanliness league, the research showed. If these results can be generalised across the industry then there is an unacceptable risk of spreading colds or viruses that cause diarrhoea, one leading microbiologist explained.

     

    With this in mind, visitors are advised to look for tell-tale signs of poor maintenance, such as clogged shower drains and dirty drinking glasses, and ask for extra cleaning or a room change as they prefer. Continue reading

  • Luxury hotel bathrobes are the latest must-have for the selfie set!

    The selfie craze has been steadily growing for some time now, with many businesses searching for ways to capitalise on the obsession to promote their businesses. As the humble bathrobe takes centre stage and becomes the latest must-have accessory among the selfie set, hoteliers around the world are are rushing to ensure they have the perfectly fluffy, pristinely white robes hanging in their en suites to tempt their guests into providing them with a little free publicity.

     

    Bathrobes have long since become a staple provision for hotels, alongside the obligatory shampoo, conditioner and pillow chocolates. Hotel bathrobes may seem like an insignificant detail, or an extravagant indulgence depending on the price bracket of your rooms, but the latest bathrobe selfie trend has made them a sound business investment for even the most budget rooms. Continue reading

  • What is Airbnb and What Can it Do for You?

    In a nutshell, Airbnb is a new kind of accommodation available to travellers, and a great way to make money if you have spare space in your home. The website itself is home to an online community that connects hosts with users seeking short-term accommodation; whether it’s an apartment, room, or even just a spare bed. Airbnb manages the transactions and takes a small cut on both sides. Continue reading

  • How to Make the Most of a Small Bathroom Space

    Whether you have a small space available for your main bathroom or you are squeezing in an en suite, configuring the toilet, sink and shower can be tricky, not to mention a towel rail or toilet roll holder. However, despite the challenges, you can create a lovely bathroom in a small space by following a few little design tips.

    1. Get clever with the vanity unit

    Choose a smart sink unit, possibly even a pedestal style with a shelf to hold towels or a basket for toilet paper, making the most of any extra storage space you can create. Continue reading

  • Mayfair Towels Now Available

    Our plushest towel yet, Mayfair, is now available. A 650gsm 100% combed cotton towel made in Turkey using Turkish yarns, Mayfair features a unique narrow ribbed header, Mayfair is ideal for deluxe establishments and their discerning guests. Continue reading

  • Bath Benefits

    Wow-inducing bathrooms have become as important as a luxury boudoir, and they’re a great opportunity to showcase imaginative design. Double sinks, or even double baths create a glamorous boutique-hotel feel, glass-enclosed baths with a view add drama and beautiful materials or textures, from stone tiling to special towels, create interest.

     

    When considering bathroom design, why not take some lessons from the Greeks, Romans, Japanese and even the Turks, who all knew a thing or two about the benefits of a good bath. Continue reading

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